Support

Questions, bugs or problems with an account or a purchase: email contact@bind.games. Please include your device, the app version (shown in Account & Settings) and, for account questions, your account identifier from Account & Settings.

Moving to a new device, or reinstalling

When you first go online the game shows you a recovery code. Keep it somewhere safe. On a new device, choose to restore an existing account and enter the code. If you linked Sign in with Apple, you can sign in with Apple instead.

Deleting your account

In the game, open Account & Settings → Delete account. This removes your account and everything linked to it from our server. Purchases made through Apple stay with your Apple account. The privacy policy lists exactly what is deleted.

Purchases and refunds

Apple processes all payments. To ask for a refund, use reportaproblem.apple.com. If a purchase does not appear in the game, email us with the date and the item.

Privacy

Read the Twelve Thrones privacy policy.

Twelve Thrones is developed and published by Birol Aksu, Am Volkspark 77, 10715 Berlin, Deutschland.